Practice management

In an age where employee retention is as critical a goal as keeping customers happy, isn’t it worth the effort to make sure employees feel a passion for your product like your loyal customers do?

Commentary: There is more to Aetna’s announcement that it will acquire exchange provider bswift than meets the eye, says health technology consultant Joe Markland. In fact, it’s another signal that brokers need to recognize the benefits world is changing around them, he says.

Aetna announced Monday that it has entered into an agreement to acquire private health insurance exchange operator bswift for $400 million.

The IRS last week announced new adjustments for retirement plans, including for 401(k) deferrals, contributions and benefits, and the amount of compensation counted for plan purposes beginning in 2015. Here’s what you and your employer clients need to know.

An onslaught of Dec. 1 renewal dates means premium rates remain steady for now, but advisers need to prepare for heavy 4th quarter workloads.

Employers today face continuing challenges when it comes to managing Family and Medical Leave Act and Americans with Disabilities Act regulations. These laws seek to protect employees who may need to be absent from work for a period of time due to a disability or health condition.

In a new series, EBA goes one-on-one with the heads of private exchanges. What makes one exchange different from the rest, and how do brokers fit in the mix? First up: Don Garlitz, bswift's executive director of exchange solutions.

For the third time in recent months, the Equal Employment Opportunity Commission has launched legal action against a private employer, claiming discrimination on the part of the company’s wellness program.

Commentary: Why group benefit brokers are behind the curve when it comes to voluntary benefit sales — and how to fix it.

After Ray Rice was suspended indefinitely by the National Football League for violating his employer’s personal conduct policy, the issue of domestic violence has garnered much more attention from employers. Along the way, new laws are ensuring that victims are able to take time off work to deal with these issues.