Tech

Startup introduces solutions to help organizations better manage employees and to provide company leaders with HR analytics reports.

Commentary: Such tools stimulate enhanced benefits administration for corporate clients, particularly within these four aspects of coverage.

Commentary: At the end of an unsuccessful enrollment campaign, an adviser may wonder why participation was so low after they spent time and money on communications. It’s simple, says David Melton: Brokers employing the same old strategy will not succeed.

The head of a Senate investigative subcommittee said he plans to look into problems with the health insurance marketplaces set up for the Affordable Care Act that forced many taxpayers to owe some of the tax credit money they had received for buying health insurance.

With year three open enrollment on the horizon, state-run health care exchanges are busy building out systems and processes while renegotiating contracts, all to improve the customer experience, data flow and costs.

Chances are you have seen article after article claiming brokers need to buy more technology to help sell and service clients this year. Although partially true, blindly accepting these blanket statements can be costly for brokers. What I want to share with you is my experience working with these technology systems and a simple yet powerful approach you can take to make sure you don’t waste time and money on inefficient technology solutions. …

Great technology tools may help a public exchange grow in the short term, but knowing the customer base and business well enough to make the right investments is critical to an exchange becoming sustainable and successful in the long run.

Commentary: It is a lot of fun to be able to help employers make sound decisions through benchmarking. Oftentimes, that’s the start of a prosperous relationship, says Zywave’s Dave O’Brien.

Commentary: Many benefit brokers live by the idea that face-to-face onsite service is the only way to provide quality service. Certainly that is one of the advantages a local broker has, being local. But times change, says HR Technology Advisors’ Joe Markland.

As technology and health care become more intertwined, a visit to the doctor can be as easy as a touch of an app. UnitedHealthcare Thursday announced an expansion of telehealth coverage options for virtual physician visits.