Tech

The White House calls the nationwide uptick in health plan cancellations a result of “substandard policies” being eliminated, but advisers express concern over resulting rate hikes.

A day after her deputy apologized for the failures with the Affordable Care Act insurance exchange, U.S. Health Secretary Kathleen Sebelius followed suit and told Congress that she shoulders the blame for the botched rollout.

CMS is communicating minimally with the thousands of insurance brokers who went through training for the 36 federally-run exchanges, while prominent ACA spokespeople — including the president — repeatedly fail to mention brokers as a viable exchange information source.

While the rest of the country was trying to access exchange websites on Oct. 1 and having no luck, something remarkable happened in Connecticut.

Eager to meet client needs - and keep their business - brokers hunt for info on exchanges.

A Towers Watson survey suggests HR use of mobile apps is rising slowly but steadily.

John Lamb on two technologies that will help you keep pace with advancements.

The choices that benefits professionals make now about the ACA are crucial.

Despite a CMS report Friday that nearly half of all applications completed so far are from the federally-run state exchanges, brokers on the front lines have a different perspective.

Acknowledging Thursday that the exchange system “wasn’t tested enough,” CMS’ director of communications responded to issues brought up by government contractors earlier in the day on Capitol Hill.