Voluntary

Year two under the ACA saw improved user experience, more choices for consumers and millions of Americans qualified for subsidies, Kevin Counihan says.

Commentary: Three common employer concerns about exchanges and how to address them.

Commentary: Agency growth is completely dependent on producer pipelines. Yet, we typically see producers struggling with one of two situations: either they have empty pipelines or ones filled with the wrong opportunities.

Despite the trend towards online enrollment, employers who deploy a self-service enrollment for their workforce often discover that it can backfire, resulting in frustrated employees.

Commentary: Brokers who can step in and learn the business of voluntary benefits and some of the newer products hitting the market will be well-suited to bring in new clients and keep them protected against financial loss with a combination of relevant and cost-efficient solutions, says AmWINS' Sam Fleet.

Commentary: There’s a lot for your clients to consider when carefully managing intermittent leaves. The Standard's Lincoln Dirks goes in-depth on the paperwork that outlines the parameters for an absence — certifications and recertifications.

Critical illness insurance is among the fastest growing voluntary benefits, but it’s also among the most difficult to grasp for employees. In developing its new CI insurance line, Trustmark did research to better understand the market.

Increasingly diverse workforces are creating a benefit communications challenge for employers and their advisers.

Commentary: With the use of intermittent leave, a type of Family and Medical Leave Act job protection, on the rise, The Standard's Lincoln Dirks says this type of leave potentially may become a growing burden for your clients.

Eastbridge Consulting research finds brokers are the dominant distribution channel, but they must use their position wisely to curb dropping participation rates.