Jessica Word

President

Jessica Word is president of Word & Brown General Agency. Established in 1985 and headquartered in Orange, Calif., it is one the state’s largest general agents. For additional information, visit wordandbrown.com.

HR Technology

Benefits Think Zoom meeting fatigue: How to maintain productivity in the grind of WFH

It is critically important that leaders recognize and find creative ways to overcome the not-so-virtual burnout to engage effectively with colleagues and customers, while also remaining productive.

By Jessica Word

December 28

Practice management

Benefits Think 4 ways to lead a brokerage through change

Evolving technology, increasing business acquisitions, shifting carrier relationships and more should have firms’ C-level executives prepared to navigate uncertainty.

By Jessica Word

December 7