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1. The poor fit. Bibby Gignilliat, 51, chief executive of Parties that Cook in San Francisco, thought she had hired a winner but found her new employees customer-service skills far from polished. She kept saying things were awesome and totally cool and she would use like every other word, even after repeated coaching, making a bad impression on customers," Gignilliat says
August 10 -
If you offer your employees vacation time, you may be wondering whether and when you can deny a vacation request.
August 10 -
Almost half the workers in Verizon Communications' wireline telecommunications business went on strike on Sunday as negotiations for a new labor contract failed.
August 9 -
If you're a small business, age discrimination is something that you should be sure to avoid. After all, wrongful termination or mistreatment of employees because of their age can result in lawsuits, as illustrated by a recent lawsuit filed by a New York teacher who was fired allegedly because of her age.
August 8 -
The Financial Accounting Standards Board (FASB) had proposed a rule that would require companies to report to disclose potential withdrawal liability for multiemployer defined benefit pension.
August 4 -
Senator Mike Enzi (R-Wyo.), ranking member on the senate health, education, labor and pensions (HELP) committee, released a report Tuesday showing access to child-only health insurance plans has declined significantly since passage of the new health care law. Enzi says the Department of Health and Human Services has failed to take action to address problems created by the new regulations.
August 4 -
Despite a down economy, customers are willing to pay for more quality from their health insurance providers, according to a recent survey. In fact, close to 50% of those queried say they are willing to pay more for quality customer service.
August 4 -
Almost half of employers surveyed in July by Colonial Life & Accident Insurance Company say they plan to add voluntary benefits to their plans within the next year.
August 4 -
First, there was the Taco Bell meat lawsuit. And now, there's the Taco Bell haircut lawsuit.
August 3 -
Staff from the Boston and Glastonbury, Conn., offices of CPA firm CCR will compete to be the first office to walk to San Francisco as part of the firms new Wellness Trek to San Francisco.
August 3

