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Recently, Mark Lacher was asked to present in a sales seminar for a client. But before he began , several people asked, “Why are you presenting to us, aren’t you in insurance?”

Despite a down economy, customers are willing to pay for more quality from their health insurance providers, according to a recent survey. In fact, close to 50% of those queried say they are willing to pay more for quality customer service.

Almost half of employers surveyed in July by Colonial Life & Accident Insurance Company say they plan to add voluntary benefits to their plans within the next year.

According to a new survey from HighRoads, across employers ranging in size from fewer than 5,000 employees to more than 100,000 employees, 71% of respondents conduct “passive” versus “active” benefits enrollment, thus enabling employees to automatically renew most of their own plans -- not the best strategy, experts say.

With social media so pervasive in our daily lives, it’s easy overlook the fact that enterprise-ready tools to help companies capitalize on the technology are still nascent.

Speaking at EBA’s Workplace Benefits Mania in Chicago, John Penko points to the fact that in 2010, 51% of earnings in this country came from wages — the lowest percentage since the government started keeping records in 1929, and 18% came from government entitlement programs. Numbers that will continue to rise until they hit a tipping point.

First, there was the Taco Bell meat lawsuit. And now, there's the Taco Bell haircut lawsuit.

Staff from the Boston and Glastonbury, Conn., offices of CPA firm CCR will compete to be the first office to “walk” to San Francisco as part of the firm’s new Wellness Trek to San Francisco.

The Defined Contribution Institutional Investment Association has issued a report calling on employers to limit leakage from 401(k) plans, “Plug the Drain: 401(k) Leakage and the Impact on Retirement.”

A Ward Group survey reveals guarded optimism amidst instability and market uncertainties.