How a Marine Corps vet transformed NewDay’s onboarding strategy

Published May 21, 2026 3:24 PM EDT Updated May 21, 2026 4:52 PM EDT 5 Min Read

NewDayLionel Marshall, front row, sixth from left, with fellow NewDay employees

Key insight: Discover how on-the-job onboarding improved experience and test preparation.
Expert quote: Marshall – practical repetition and mentorship create confidence, not just classroom theory.
Supporting data: About 45% fail SAFE MLO first attempt; NewDay USA reports 100% company pass rate.
Source: Bullets generated by AI with editorial review

Editor

Lee joined the EBN team in 2022, and covers areas including caregiving, employee health and wellness, healthcare innovation, and company culture. She created EBN's popular Benefits in Action and … Read full bio

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