Is AI essential to the recruitment process? It’s complicated

Published 4 Min Read

A woman waves at her laptop while on a video call.
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Between historically high turnover rates and a tight labor market, recruiters don’t have an easy job. But is artificial intelligence making it any easier?

For the most part, recruiters would say yes, with 67% feeling that AI has improved the recruitment process, according to a survey by career-seeking tool Zippia. But in light of New York City’s new AI law, which requires employers to audit their AI tools for possible biases, the technology may need more supervision and guidelines than recruiters think.

Deanna Cuadra
Senior Reporter

Deanna Cuadra is a senior reporter at Employee Benefit News. Her work covers healthcare, U.S. policy and reform, challenges faced by women and parents in the workplace and innovation in work culture … Read full bio


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