The benefits world isn’t always quick to embrace new technology tools, but according to adviser Ed Ligonde, that’s to the detriment of benefits professionals everywhere — and their clients.
“This industry has always been behind the eight ball when it comes to empowering brokers to do our job quicker, faster and better,” says Ligonde, partner and market director at Nava Benefits. “We focus so much on making things easier for the client, but when we build technology to help us do our job quicker, that’s a benefit for clients as well.”
