We talk a good game in the health care system. We say we want to empower patients, but how powerful do we really want them to be? We say we want to give them enough information so they can make informed choices, but how do we deliver that information so that patients truly understand what is being said? As health care reform continues and open enrollment periods occur, encourage your employees to know that they are the key to this empowerment that everyone’s talking about. Thus, it’s important that they be educated about, and encouraged to exercise, their medical freedoms – specifically, the freedom to request the surgeon of your preference.
For example, a friend called me to report that his brother was flown from a small community hospital to a large tertiary-care trauma center for open-heart surgery.
