Keeping workplace technology up to date allows organizations and their employees to remain productive and grow, even amid economic uncertainty. For those in customer-driven roles, the right tech is an essential part of efficiency, and employers who offer it can better recruit and retain the talent they need.
Enablement tools provide a central communication hub to manage workplace content, allowing them to streamline their workflow and focus on revenue-generating activities and customer service. As such, 97% of employees at the management level in front-facing industries say access to this type of tech is a priority when searching for new roles, and 60% would not work for a company without a program in place, according to a new report from global sales enablement platform, Seismic. The survey found that three-fourths are considering leaving their current company due to a lack of tech resources that support their success.
