In the era of AI, the role of the head of HR, CHRO or chief people officer (CPO) needs to break out of the box they’re often put into — one that’s focused too much on operations and leaves their talents grossly underutilized.
According to research from Gartner, the next year presents a “pivotal” juncture for the HR function: technology-led, workforce-driven, and change-intensive. Recent data from IDC underscores that agentic AI workflows will touch about 40% of the knowledge workers in G2000 companies by 2027. The way we work is changing, and HR leaders need to make that change a success.
