Telehealth services aren’t new, but their usage has increased exponentially due to the ongoing coronavirus pandemic. NYU Langone health system saw urgent virtual care visits increase by 683% and nonurgent virtual care visits increase by 4,345% between March and April 2020, according to a study from the Journal of the American Medical Informatics Association.
Huntington Ingalls Industries, a military shipbuilding company, has experienced this upward trend in usage firsthand. It initially launched its telehealth benefit using Teladoc in 2014, but employees weren’t very enthusiastic about it. Indeed, only 10% of employees had signed up for the service by 2019. But now, the number of employees using the benefit has jumped to more than 17% in the wake of the coronavirus pandemic.
