Commentary: Recognition’s “big shift” continues. While recognition programs have long been a part of organizational strategies and operations, they’ve seen their fair share of changes over the past decade. Once considered a tool primarily for employee motivation – think the team lunch or years of service awards – recognition has shifted to become a far more sophisticated tool for leading companies around the world. 

The reason is clear. Studies show that when companies include employee recognition as a line-item, employee behavior increases across engagement, productivity, retention, customer service, and morale. For 2016, expect to see even more investment on employee recognition programs with the following trends embraced and implemented:

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