In todays rapidly evolving benefits landscape, employers need to stay one step ahead when it comes to administering and communicating employee benefits. The fact is that even the most proficient HR teams may not have the time or expertise to administer a benefit program the right way. So, as benefits administration automation continues to advance, employers are looking over the fences to see what new technology they can adopt next.
EBNs new survey of benefits decision-makers reveals that 41% of respondents plan to increase their spending on technology next year, with 45% having already increased their spending from 2013 to 2014. Many of these respondents are tasked with not only directing and planning the day-to-day operations of group benefits programs, but also providing superior communications and education to employees.
