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Although I have a competitive streak a mile wide and take karate as a form of exercise and self-defense, I’m generally a peace-loving sort. I hate arguments and tend to try to diffuse volatile situations so that cooler heads can prevail.
And even if you’re a hot-head outside the office, I’d imagine you and most other benefits professionals would opt for a peaceful solution to workplace disputes — if only to avoid litigation, which as we all know can be as costly as it is contentious.
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