How AI is fixing the benefit literacy gap

Published 4 Min Read

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  • Key Insight: Learn how AI personalizes benefits selection, shifting administration toward anticipatory guidance.
  • Expert Quote: AI contextualizes overwhelming information and matches benefits to needs, says Kimberly Dunwoody, Businessolver.
  • Supporting Data: 79% of employees felt confident in decisions when supported by AI.
    Source: Bullets generated by AI with editorial review

AI is turning the traditionally complex, overwhelming process of selecting benefits into a more personalized and easy-to-understand experience.

Paola Peralta
Associate Editor

Paola Peralta is an Associate Editor at Employee Benefit News and has been with the team for five years. She is a proud UCF journalism graduate who got her start through a Dow Jones News Fund … Read full bio


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