Artificial intelligence is already transforming HR and benefit operations, particularly in areas like recruiting. One-third of HR leaders use AI to prioritize job applications and coordinate interviews.
Beyond these specific-use cases, AI solutions for HR that extend across the broader enterprise can make a significant difference for employee benefits, onboarding, training and other HR programs and resources, and as such should be top of mind in conversations that benefit brokers and advisers are having with employers. In fact, 76% of HR leaders agree they will be lagging in organizational success if they don’t adopt and implement generative AI in the next 12 to 24 months, according to Gartner.
