Today’s guest blogger, Robin Gelburd, responds to an article by Contributing Editor Shana Sweeney about her struggles with educating employees about the costs of out-of-network claims. Have you encouraged employees to use Fair Health’s consumer cost lookup tool? Share your thoughts in the comments. —Andrea Davis, Managing Editor
The topic of health care costs is front-page news. Calls for greater transparency in health care prices are a common refrain as the many parties in the nation’s health care system try to understand the observed variability in costs and outcomes. Such calls include the recent commentary piece by Shana Sweeney, in which she described her struggles as an employer attempting to guide her employees through the maze of out-of-network payments. I read this piece with great interest because it is for precisely these instances that the organization that I lead, FAIR Health, was created.