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Tailor your message
Everyone has a preferred style of communication: Some people are direct while others are emotional; some are casual while others are formal; some prefer a lot of detail while others prefer a high-level overview. Thoughtful (and successful) communicators know the chain of command above them and understand the communication style of every senior leader and executive—all the way to the top of the organization. Read their emails carefully, watch how they communicate to the organization and ask those who interact with them frequently about their preferences.


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