
Overview
The report is based on utilization trends among Chestnut Global Partners (CGP) user base, and a survey of its customers to gain insights and perspectives on the coming year.
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Increased utilization
Reasons included challenges individuals reported in accessing alternative community mental health resources due to financial hardships, and requesting authorization to exceed EAP session limits due to being placed on a waiting list for a higher level of care.
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Severity of problems to increase
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Emergence of fatigue management
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Rising awareness of the value of fee-based programs
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Technology to drive EAPs, wellness
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Employees demand easier, broader access
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