Do this: Be direct
Not that: Don't give too much information
Sending an email to a C-level executive? The shorter and more direct it is, the better. Use the email as a means to open up the conversation, not as the medium for the conversation itself. "No senior executive is going to take the time to read one lengthy email," Flaxington says. Try this formula: Use the subject line of the email to state your issue; in the body, briefly explain what that issue is, what you need from them and when you need it (using bullets to outline the high-level issues you want to address). End with a question such as, "When would we be able to discuss?" which opens up the door to a follow-up conversation.