Client relations

Some benefit brokers say the use of robocalls could create an inaccurate picture of what a legitimate adviser can do for workers.

A number of employee benefit adviser veterans found new roles inside brokerages, insurance firms and private companies.

Chris Yarn, as his alter ego Frank MicDroppa, sings about health insurance as a way to educate brokers and employers.

This year’s employee benefit finalists aim to transform wellness, technology, retirement, voluntary benefits in a changing business landscape.

Brokers considering relinquishing their companies might find the holidays the perfect time to partner with advisers and get input from friends and family.

To mark International Women’s Day, a look at female industry leaders who are transforming the benefits advising field.

Even when your audience knows nothing about your product or service, talking for extended periods of time is not a good idea. That’s a lecture, not a conversation.

Chris Yarn, as his alter ego Frank MicDroppa, sings about health insurance as a way to educate brokers and employers.

Industry leaders whose unique client management strategies, innovative data manipulation and other industry-leading skills are transforming the field.

This year’s class of top women advisers understands how these virtues can make a positive impact on the benefits industry.

New technologies, greater competition and rising prices are complicating the role of today’s benefit brokers. How do they cope?

New technologies, greater competition and rising prices are complicating the role of today’s benefit brokers. How do they cope?

Artificial intelligence and machine learning technologies are entering the benefits space, but they might not be the solution for a better member experience.

While open enrollment season heats up, brokers should focus on three key activities that require wearing multiple hats.

The HR consulting firm has a new owner and a mandate to deploy its data analysis tools to better help companies.

Forget bad business decisions on commission splits and hiring choices — the most reckless and irresponsible decisions we’ve seen is the public hostility at carriers and all they represent.

Artificial intelligence and machine learning technologies are entering the benefits space, but they might not be the solution for a better member experience.

Wilshire Benefits Group President David Sokol honed his leadership skills in the U.S. Army before expanding a benefit brokerage in his home state of Michigan. He’s quadrupled his business — and has plans for an even bigger year ahead.

Step 1: To prepare yourself for growing your benefit advisery, imagine that you are starting new one right now.

The HR consulting firm has a new owner and a mandate to deploy its data analysis tools and knowledge to better help clients