Client relations

New technologies, greater competition and rising prices are complicating the role of today’s benefit brokers. How do they cope?

New technologies, greater competition and rising prices are complicating the role of today’s benefit brokers. How do they cope?

Artificial intelligence and machine learning technologies are entering the benefits space, but they might not be the solution for a better member experience.

While open enrollment season heats up, brokers should focus on three key activities that require wearing multiple hats.

The HR consulting firm has a new owner and a mandate to deploy its data analysis tools to better help companies.

Forget bad business decisions on commission splits and hiring choices — the most reckless and irresponsible decisions we’ve seen is the public hostility at carriers and all they represent.

Artificial intelligence and machine learning technologies are entering the benefits space, but they might not be the solution for a better member experience.

Wilshire Benefits Group President David Sokol honed his leadership skills in the U.S. Army before expanding a benefit brokerage in his home state of Michigan. He’s quadrupled his business — and has plans for an even bigger year ahead.

Step 1: To prepare yourself for growing your benefit advisery, imagine that you are starting new one right now.

The HR consulting firm has a new owner and a mandate to deploy its data analysis tools and knowledge to better help clients