Outsourcing is still very much alive as a tried-and-true strategy for insurers hoping to increase productivity without increasing overhead. Such is but one of the findings of a new report issued by New York-based research and consulting firm Novarica.
In its recent survey of its Technology Research Council, Novarica found that 85% of insurers are outsourcing at least some work through variable staffing and staff augmentation, legacy application maintenance, or data center or infrastructure management.
