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From quality control to data integration capabilities, there are many factors that influence the overall value of an admin service.

Employers must recognize that proper rest is vital for employees, especially in light of Sleep Awareness Week.

Some bonus plans provide for accumulations, multi-year periods and mandatory referral, which could raise a red flag for regulators, says attorney Michael Melbinger.

Demonstrating demand, laying out the benefits and focusing on plan integration will help advisers to avoid selling clients short on voluntary.

One problem is that a number of companies make false promises to employees by committing to intensive communication campaigns without proper follow-through.

Knowing how a health plan influences member behavior allows advisers and employers to be proactive in improving outcomes.

Market forces frequently conspire to keep these ideas misaligned, but brokers can provide clarity on how to manage costs and improve availability.

The 'endowment effect' is causing workers to stick with plans that aren't in their best financial interest. But employers and advisers can help change that behavior.

Brokers have work to do on prescription drug costs, price transparency and more, says Mercer’s George Lane.

An increase in DOL audits warrants a much closer inspection by employers and their advisers to ensure compliance and proper administration.