Brian M. Kalish

The Centers for Medicare and Medicaid Services is adding security tools to Healthcare.gov after reports last week raised concerns about personal information shared on the government’s website to buy health insurance.

When it comes to private exchange operators, Array Health differs from most, in that the technology company powers many insurers’ private exchanges, including Highmark Blue Shield in Pittsburgh and Blue Cross Blue Shield of Arizona. The company’s CEO shares how private exchanges are changing the way health care is sold in the United States.

The Department of Homeland Security has issued a warning that cybercriminals are using phishing e-mails that appear to come from Healthcare.gov ahead of the upcoming final deadline to apply for coverage under the Affordable Care Act.

The Department of Health and Human Services announced Friday that Andrew Slavitt, the second-ranking official at the Centers for Medicare and Medicaid Services, will take over the role of administrator of CMS in an acting capacity following the resignation of Marilyn Tavenner.

Advisers share why they entered the private exchange business and key players detail how to help employer clients chose the right exchange.

Benefitfocus' Shandon Fowler shares about his company, which provides the technology behind the private exchange offerings of top players like Aetna and Mercer.

Although consumer support tools were better during open enrollment year two as compared with the first go on Healthcare.gov and the state-based marketplaces, there is still a lot of progress that needs to be made.

CMS has released the 2015 list of counties where health plan carriers and some employers must provide information in a language other than English.

Employers need to take a fresh look at their retirement plans annually because there is still a “significant problem” with retirement readiness.

It’s been a year of massive growth for private exchanges, with estimates of more than three million people receiving employer health benefits through them by mid-2014, according to business management consultancy Accenture. Yet, 2015 is expected to see even more growth and acquisitions.

For much of the country, Monday was the last day to enroll in health insurance coverage through the federal Health Insurance Marketplace, Healthcare.gov, to have a Jan. 1, 2015 effective date. Overall enrollment ends Feb. 15, 2015. Unlike last year’s open enrollment, the system has hit few, if any, snags and is on track to hit or exceed its enrollment estimates.

Despite pressure from clients to provide an immediate solution for rising health care costs – brokers need to proceed slowly and cautiously when discussing solutions such as private exchanges, according to a speaker at Employee Benefit News’ Private Healthcare Exchanges conference.

Sam’s Club, the big-box members-only warehouse, decided to offer health insurance to its customers through a private health care exchange because those small business owner-members were asking for it. In October, the retail chain said it was partnering with Aetna to offer health insurance to members through a private exchange to small businesses.

Anyone who thinks private exchanges are a new fad should speak with Choice Administrators, the organization that runs CaliforniaChoice. It’s been around close to 20 years, since 1996. President and CEO Ron Goldstein talks with EBA about the business model and how grandmothered plans under the Affordable Care Act could make a big impact in the new year.

Towers Watson has spent nearly a billion dollars of its own capital to build out its private exchange offering, OneExchange, through acquisitions. Jim Foreman, Towers Watson’s director of exchange solutions, shares how voluntary continues to grow in a private HIX marketplace and why more and more employers are expressing interest in the offerings.

Wizened consumers who are able to analyze their entire out-of-pocket exposure. That’s the goal of ConnectedHealth’s private exchange, says Joe Donlan, the company’s president. However, he predicts that increased consumer engagement is just part of the wave toward more employers adopting private exchanges. Donlan shares his view on where the industry is headed and how brokers fit into the exchange system.

Americans’ approval of the Affordable Care Act is at a record low yet those uninsured who purchased coverage through the exchange are overall pleased with the quality of coverage they obtained.

Delays, limited awareness, competition and insufficient subsidies among problems outlined in a Government Accountability Office report on state and federal small group exchanges. CMS says brokers will play a key role in any future growth.

The pro-Affordable Care Act national non-profit group Enroll America is expanding its outreach staff and launching new technology-driven tools in order to reach the still uninsured and enroll them in health insurance during open enrollment, which starts Saturday.

Acquired by Towers Watson in November 2013, private exchange provider Liazon is navigating a unique space. It is both owned by a consultancy and used by that firm’s competitors. Alan Cohen, co-founder and chief strategy officer of Liazon, discusses how all brokers fit into the exchange equation and what, in his view, makes an exchange, an exchange.