Bruce Shutan

Leveraging their healthcare knowledge and industry connections eased the family burden associated with navigating through end-of-life care.

From near fisticuffs with a charge nurse to a patient-discharge threat over an MRI refusal, hospital missteps laid bare end-of-life treatment for family caregivers.

In acknowledging the lethargy, temptation and sadness that accompanied their grieving process, several benefit leaders drew strength from others and self-care.

Stepping away from the office with the support of a boss to grieve may help expedite the healing process.

Several employee benefit leaders share their harrowing tales of caregiving and patient advocacy that went awry, reshaping their views on advising.

Health Rosetta's nonprofit Nautilus Health Institute provides battle-tested resources for procurement, contracting and data use in group health plans.

Benefit brokers and advisers could face legal scrutiny if they fail to disclose indirect compensation and are advised to vet TPA contracts more carefully.

Benefit advisers who transitioned to healthcare from the retirement space are bullish about the future of price transparency and fee disclosure.

Seeing a dire need for greater fiduciary oversight of health benefits, a growing cadre of consultants are now re-deploying their expertise from years of retirement plan advising.

Former retirement brokers share how they apply fiduciary standards to the healthcare industry in the second part of this series.

In this multi-part series, advisers share how the transition from retirement to healthcare changed their client strategies.

Trua's platform delivers continuous, automated verification of broker-dealer and RIA registrations, licenses, exam credentials and disciplinary history.

Websites, blogs and newsletters represent an opportunity to demonstrate educational expertise, while social media should reflect personality.

Most employers expect to have a greater reliance on advisers over the next five years amid growing demand for data driven-insights about the value of benefits.

Seamless integration helps advisers sell income-protection upsell and cross-sell products to better meet the financial needs of employees.

Matt Ohrt didn't know much about the dysfunctional U.S. healthcare system until immersing himself in the details changed everything.

Amid high-profile, class-action lawsuits over inflated prescription drug prices, advisers are urged to cement a fiduciary process for employer clients.

Chris Wolpert learned the power of publishing in getting across his benefits-advising message, earn street cred, and court prospective clients.

In the final installment of this series, advisers share the lessons they now apply to their healthcare and sales strategies.

Advisers with spinal issues of their own learned first hand how to improve the design and management of high-cost health plan claims.