“One of the most important things for us as we’re talking to clients is the strategy around occupancy,” she says. “Are you creating guidelines around when people are coming in? There’s almost an optimal density you want to create. You don’t want people packed in — those days are gone — but the flip side is true; if you’re one person in a space that’s intended to be occupied by 20, that’s not going to be comfortable either.”
“Understanding what the strategy is around [occupancy], we can help curate whether it is a one-to-one seating model or hoteling,” says Leahy, referring to a system in which employees can use any available desk on any given day they’re in the office, rather than be assigned a permanent seat. Private offices, she observes, are largely out of fashion in a post-COVID world. “People are thinking, ‘If I am making this commute, I want to be with my teammates.’ Even with our financial clients, many are embracing the idea of a more open, general individual workspace where a lot of impromptu conversations, learning and mentoring happen.”