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It’s increasingly clear that employers must deliver a consumer-grade experience to employees on many levels, including benefits communication.

Satisfaction with supermarket and chain drug store pharmacies has increased slightly, while satisfaction with mail-order pharmacies has decreased.

Advisers need to help clients understand their workforce, outline clear objectives and communicate effectively if employers want to establish a successful wellness program.

The U.S. had a $968 billion shortfall in 2013 — up $54 billion from the prior year — between the pension benefits that were promised to employees and what was actually saved to make those payments, according to a recent report by Pew Charitable Trusts. Here are the states with the best-funded pension programs.

The employee purchase program vendor enters the financial wellness space with a new service.

The Supreme Court decision in Obergefell v. Hodges primarily affects the administration of benefits and almost exclusively applies to employers in those states that previously did not recognize same-sex marriage.

Commentary: Is the way I think hurting my business, or is there a lot of groupthink going on? Should I do the opposite of what I think, like Seinfeld’s George Costanza, asks Joe Markland.

Commentary: Good faith effort, transition relief, 30-day extension and other safety nets for 6055 and 6066 tax filing.

One way brokers are keeping their revenue numbers up is by selling ancillary products. A major avenue to selling ancillary is through an exchange, where consumer decision support tools point consumers toward these products. James Drew, president of Ancilyze, shares five ways to increase these sales.

Do private exchanges bend the cost curve? How does Scott Walker’s health care plan compare to the ACA? What impact will the BIC exemption have? EBA readers share their thoughts on this week’s industry news.