2010 open enrollment had some surprises

Published Updated 3 Min Read

Despite the drive to make all things digital during the 2010 open enrollment season, employers didn’t turn away from good-old fashioned face-to-face meetings. Also, complying with the first phase of the health law was a breeze.

According to a survey by Towers Watson, more employers relied on e-mail communication to educate workers on benefits options during 2010 open enrollment.  Eighty-four percent of respondents utilized e-mail campaigns last year, compared to 76% in 2009.


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