Perhaps through no fault of their own, employees are often in the dark as to how much employers contribute to health care and other expensive benefits. Closing this knowledge gap remains key to engagement and retention, experts say, in addition to making sure employees take full advantage of their offerings.

To that end 89-year-old retailer Ace Hardware has implemented a program called Total Rewards with software firm Infor. A supplemental web-based service to their standard benefits platforms, Total Rewards offers Ace employees a comprehensive look at everything that is included in their compensation, aiming to show workers the whole picture, because many only consider their base salary.

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