Not unlike doctors who get asked by strangers for on-the-spot diagnoses in elevators and Starbucks’ lines, those of you in the upper echelons of HR likely spend a lot of time being cornered by relatives and acquaintances, hungry for your nuanced advice on their retirement plan, or “how I should best deal with this whole ACA thing.” You’ve probably learned to keep your mouth shut and talk about the weather instead.

It probably comes as no surprise that the employees of one of the world’s biggest financial management companies might get put up to the same standard of assumed expertise – though many of them don’t have any direct dealings with handling other people’s money, and are just as hit-or-miss on overseeing their own 401(k) account or doing the weird predictive math required for handling an HSA.

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