Want employees to use their health benefits? Provide transportation to get there

Published 3 Min Read

Photo courtesy of Cross Care Transportation

Getting to a doctor’s appointment isn’t always straightforward — this company set out to eliminate transportation hurdles in their community, and improved the healthcare experience in the process. 

In 2025, Marsha Marseille and Kevin Castel teamed up to launch Cross Care Transport, a New York-based medical transportation system. The service provides non-emergency medical transportation across the New York City and Hudson Valley region for patients who have routine or specialized doctor’s appointments with no actual means to get there. The goal was to create a solution that could prevent patients’ health from deteriorating

Paola Peralta
Associate Editor

Paola Peralta is an Associate Editor at Employee Benefit News and has been with the team for five years. She is a proud UCF journalism graduate who got her start through a Dow Jones News Fund … Read full bio


For reprint and licensing requests for this article, click here.


More From Employee Benefit News

Sign Up Form

Login Modal Form