A new study comparing utilization rates of patients filling 90-day prescription medications using community and mail order pharmacies found that when copays are similar, patients preferred the community pharmacy channel by a ratio of four to one.

“When you look at some of the trends today, I think what we’re seeing is a slowdown and flattening of mail penetration,” says Gerry Gleeson, divisional vice president for bio-pharmaceutical development and market access at Walgreens, which conducted the study. “While mail has had a level of effectiveness in terms of costs savings, there are alternative options that are cost-effective in the marketplace today.”

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