Digital technologies are shaping talent acquisition in significant ways, helping employers make better and more informed hiring decisions. Perhaps nowhere are these tools more sought after than in organizations with high turnover that are saddled with the cost of retraining legions of employees or managers.
Some of the latest applications include using data science to optimize job postings and natural language processing to identify key words or phrases that will attract candidates to employment posting, as well as chatbots to improve customer service for job applicants.
