Performance reviews are vital to keeping productivity metrics and expectations on track. But while nearly all managers agree there’s room for improvement, it will take intentional change to address bias in the process.
Ninety-five percent of managers are dissatisfied with their company’s performance review system, according to a survey from Gallup, and only 5% are satisfied with the outcome of their annual reviews. What’s more is that less than 20% of employees feel inspired to improve their performance after a review, with only 21% feeling like those metrics are within their control. Employees’ performances are not the problem — the system used to evaluate them is.
