Open enrollment has been an annual headache for employers, even before the presence of the Affordable Care Act and the numerous plan changes towards more employee consumerism that followed. But next year, the health care law’s employer mandate becomes a reality for many. Lisa Marie Monnig, program director of claims and benefits at Accolade, a consumer engagement healthcare company, explains how employers can ensure that open enrollment is a smooth process for everyone involved.

Do plans of attack and engagement efforts change with each plan type? 

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