Making sure payroll and benefits enrollment are up to par was not a concern back in 1922 when Diamond Parking Service was first established in Seattle, Wash. The innovative parking business, established as the Ford Motor Company was continuing its early dominance over the automotive market, failed to keep up with advances in human capital management systems. After staying 15 years with one provider, Diamond Parking turned to well-known industry source known for its ability to automate data processing.  

The complexities of managing payroll, talent as well as benefits enrollments and performance appraisals, were a constant pressure for the parking company, which has over 1,700 locations in eight states. Tatiana Cass, payroll and benefits manager at Diamond Parking Services, explains that it chose ADP Workforce Now to streamline all HR processes due to the inequities of its previous provider.

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