Are Americans impressed with the debut of the state health care exchanges? After hearing Washington leaders publicly express their own doubts for a week, it’s not surprising that the American public might have less-than-positive thoughts themselves.

According to a national survey conducted by Pew Research, nearly 50% of those polled said they did not believe that the online insurance exchanges were working well. But when asked for details on actually using an online exchange, 56% of those who’d visited one said they’d personally found the site easy to use.

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