As the Affordable Care Act continues to make its presence felt, and as employers look for new ways to control their health care costs and shift more of the responsibility for benefit decision-making on to employees, the role of voluntary benefits is changing. Once viewed as a nice-to-have benefit, some say voluntary benefits should now be advertised and heavily promoted to employees as an important component in their overall portfolio of benefits.
Its part of a trend sweeping the industry, says Chris Hill, CEO of Spotlite, an online enrollment technology company. This level of [benefits] engagement has never really been required before.
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