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In the health benefits world, there’s an old adage that 20% of the users account for 80% of the spending.
So it’s no wonder that those users are on the mind of employers and benefits managers. After all, like the famed outlaw Willie Sutton was said to have responded when asked why he robbed banks, “That’s where the money is.”
Kenneth Corbin is a Financial Planning contributing writer in Boston and Washington. Follow him on Twitter at @kecorb.
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