Commentary: People are taking a more active role in how they purchase and pay for health care, with consumers driving more of the decision-making process. With millions of Americans purchasing health coverage on their own, and a growing number of people enrolling in consumer-directed health plans offered at work, understanding the health care system is more important than ever. This is especially true during open enrollment, the time each fall when most employees select or change their health benefits for the following year.
Also see: Are employers offering the open enrollment tools their employees want?
