Today, about half of the U.S. population — or 180 million Americans — receive their health care insurance from their employer. Employer-sponsored insurance covers a broad, diverse group of patients who rely on these benefits for accessible and high quality health services. To help meet that important need, businesses of all sizes make significant investments to provide these benefits — yet often don’t realize a good return on their investment.
Health care costs continue to rise against the backdrop of lingering challenges: poor population health metrics, lack of primary care, minimal or no digital engagement, and negative Net Promoter Scores (NPS). We must do better.
