Benefits Think Less may be more when it comes to benefits enrollment

Published Updated 6 Min Read

The old saying, “less is more,” was originally about aesthetics — a means to advocate for minimalism in art, architecture and design. But scientifically speaking, it has a very different meaning from a consumer perspective; fewer choices can often means more sales.

It’s almost counter intuitive. Having choices is a good thing, right? We want more choices. So how can having fewer choices be a good thing? Because of something called choice overload. It describes what happens when people are confronted with too many decisions.

Jordan Birnbaum
VP and Chief Behavioral Economist

Jordan Birnbaum has been with ADP since 2015, as vice president and chief behavioral economist. He directs the application of behavioral economics principles into new product development in the human … Read full bio


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