Benefit managers listened with rapt attention to the morning session “Maximize the effectiveness of your in-house FMLA management program” by Linda Southard, president of Work & Well.
Most managers in the audience were on hand to learn more about administrative issues like stemming FMLA abuse. Southard presented data suggesting upwards of 40% of benefit managers experience “extreme difficulty” in administering intermittent FMLA leave. When administering this type of leave, 38% of HR professionals felt that notification time was inadequate and 28% reported tracking difficulties.
