Telehealth technology has been around for decades, but in the midst of the COVID-19 pandemic, it became necessary for patients who needed access to care.
Telehealth use overall has stabilized at levels 38-times higher than before COVID-19, ranging from 13% to 17% of visits across all specialties, according to research by McKinsey & Company. There’s no doubt that technology played a vital role over the better part of the last year, increasing access to care, keeping patients and healthcare workers safe, and conserving vital resources. It also filled a void for low-acuity patients.
