Banco Popular de Puerto Rico

Prioritizing quality over convenience leads to lower rates of complications and less overall healthcare spend.

Introducing an individual coverage health reimbursement arrangement represents a shift from selling products to becoming a real strategic partner.

Setting clear expectations and equipping health plan members with usable information will build trust and eliminate employee friction in the face of change. 

Between 70% to 90% of benefits carrier invoices contain at least one discrepancy. AI can help identify them, avoiding high-cost losses.

The majority of employees say misconduct is overlooked when it involves a top performer or leader, inspiring silence versus speaking up.

The real breakthrough will come when we stop treating mental health as a standalone benefit and start treating it as an essential part of how we care for people. 

By assessing the needs of various employee populations within a workforce, benefits can be constructed to be more independent and effective.

Insurers are financial institutions, not healthcare companies, which has significant implications for how we can fix problems that have been around for years.

Streamlining the leave process, including geographical compliance, accommodations and return to work, takes a large administrative burden off of HR departments.

Alternative retirement options are growing in popularity as employees reject traditional, more rigid, plans.