The Affordable Care Act’s Small Business Health Options Program will not succeed without the broker community, the heads of three state-run exchanges said at a HIX policy conference.

The Department of Labor is giving the financial services industry and consumer advocates more time to comment on its controversial fiduciary conflict-of-interest rule proposal.

Commentary: At the end of an unsuccessful enrollment campaign, an adviser may wonder why participation was so low after they spent time and money on communications. It’s simple, says David Melton: Brokers employing the same old strategy will not succeed.

The head of a Senate investigative subcommittee said he plans to look into problems with the health insurance marketplaces set up for the Affordable Care Act that forced many taxpayers to owe some of the tax credit money they had received for buying health insurance.

Commentary: New guidance suggests that OIG expects governing boards to understand the organization’s compliance obligations, work closely with management to monitor and enhance the organization’s compliance program, and to encourage compliance accountability across the organization.

With year three open enrollment on the horizon, state-run health care exchanges are busy building out systems and processes while renegotiating contracts, all to improve the customer experience, data flow and costs.

A new $250,000 national advertising campaign running on several popular political TV programs casts the Affordable Care Act as a positive force that is saving lives. It also seeks to counteract continued threats of repeal or scaling back the landmark legislation.

Chances are you have seen article after article claiming brokers need to buy more technology to help sell and service clients this year. Although partially true, blindly accepting these blanket statements can be costly for brokers. What I want to share with you is my experience working with these technology systems and a simple yet powerful approach you can take to make sure you don’t waste time and money on inefficient technology solutions. …

Analysts predict Aetna is planning to acquire another carrier in the near future, likely Humana or Cigna, a move that promises to disrupt the industry.

Multi-employers that continue to offer health care benefits to retirees are embracing retiree-only plans as a cost-saving measure. While retiree-only plans are not subject to all of the rules of the ACA, there are still requirements employers and advisers should be aware of.

Great technology tools may help a public exchange grow in the short term, but knowing the customer base and business well enough to make the right investments is critical to an exchange becoming sustainable and successful in the long run.

Commentary: It is a lot of fun to be able to help employers make sound decisions through benchmarking. Oftentimes, that’s the start of a prosperous relationship, says Zywave’s Dave O’Brien.

It is “silly” for Republicans to put together a response to the Supreme Court’s expected June ruling on the legality of subsides in the federal health care exchange, the health policy director at the CATO Institute, which helped launch the lawsuit, said Monday.

The DOL’s proposed fiduciary rule could have dire consequences for the business of benefit advisers, according to NAIFA. The association is taking its concerns straight to The White House and lawmakers in Washington, D.C.

Commentary: Do loans and hardships really help solve what the plan was designed to do? Columnist John Ludwig doesn’t think so. In the end, they are a detriment to most participants’ retirement dreams, he says.

Healthcare.gov runs the risk of offering too many health plan choices and the opportunity exists to be able to make it easier for consumers to compare coverage, the website’s CEO, Kevin Counihan, said Monday.

Most employers have still not determined how they will comply with complex ACA reporting requirements that began Jan. 1. Benefit brokers and consultants should be discussing the requirements and the solutions with their employer clients, experts say.

About 25% of health plans in two state-run public exchanges were found to violate the federal mental health parity law, according to research by the Johns Hopkins Bloomberg School of Public Health that was published in the journal Psychiatric Services.

Commentary: There’s no worse way to set your business up in the eyes of your clients than to call yourself a free service, says columnist Wendy Keneipp.

Commentary: By reframing and renaming these benefits, you can avoid any knee-jerk reaction to or bias against “voluntary benefits,” says columnist Nelson Griswold.